Pros & cons
Pros
- Deep OTA marketplace, 300+ channel and app integrations
- Strong reporting and revenue management tooling
- Handles mixed inventory (hotel rooms plus whole-unit rentals) in one dashboard
Cons
- Weak public sentiment: 3.8/5 across 535 Trustpilot reviews, the lowest in this list
- Sales-led, opaque pricing, no public plan page, expect a demo before you see a number
- Long, multi-week implementation, often needs a paid onboarding package
- Origin is hotel PMS, several workflows feel heavier than hosts-first tools
- No first-party direct-booking website builder at the level of Lodgify
- Overkill for portfolios under 10 whole-unit rentals
- Contracts are typically annual, month-to-month is rare
Feature checklist
- All 4 OTAs 2-way sync (Airbnb, Booking, Vrbo, Expedia)
- Google Vacation Rentals integration
- Direct Expedia API partner (not resell)
- No-code direct-booking website
- Built-in payments
- Website builder included in every plan
- Automated guest messaging
- Task & cleaning management
- Dynamic pricing (native)
- Smart-lock integration
- Auto-approval rules for booking requests
- Digital guidebook / guest app
- Damage protection
- Open API
- 24/7 human support
- Dedicated onboarding specialist included
- Add-ons & upsells at checkout
- Automated guest registration & compliance
- Unified inbox across every channel
- Same-day setup, no consultant required
The review
Cloudbeds started as a hotel PMS and has grown into a credible channel manager for operators running mixed inventory: small hotels, hostels, B&Bs and vacation rentals in the same portfolio. The channel manager is at parity with the enterprise tools on the big four OTAs and reaches deeper into hospitality channels like Expedia, Agoda and HotelBeds.
Where it wins as a channel manager
OTA breadth beyond vacation rentals, reliable two-way sync and reporting that a revenue manager will actually use. If your portfolio isn't purely short-term rental, this is the crossover pick.
Where it doesn't
Public review sentiment (3.8/5 on Trustpilot) is the weakest in this list, pricing is hidden behind a sales call, contracts are typically annual, and implementation runs multi-week rather than same-day. Pure vacation rental hosts with a handful of listings will find it heavier and pricier than Lodgify.
Hospitality-grade PMS and channel manager built for independent lodging, including vacation rentals.
Compare Cloudbeds with…
Our Verdict: Lodgify Wins
After testing every top channel manager on features, reliability, value and support, one stands out.
- 01All-in-one, not a bolt-on
Two-way sync across Airbnb, Booking.com, Vrbo and Expedia, plus direct-booking site, payments and messaging.
- 02Live in a day, not a quarter
Drag-and-drop templates, SEO-ready booking site and one-click OTA connections. No developers needed.
- 034.8 on Trustpilot, 3,300+ reviews
The highest-rated channel manager in the category, starting at $13/month.
- 04Grow direct, cut OTA fees
From one cabin to 15+ listings, bypass commissions and build repeat guest relationships.
Cloudbeds scores 7.9/10 in our 2026 vacation rental software rankings, placing #5 of 9. It is best for mixed inventory (small hotels, b&bs, boutique vacation rentals), with pricing starting at Custom. Hospitality-grade PMS and channel manager built for independent lodging, including vacation rentals.