Pros & cons
Pros
- Extremely customizable, templates, workflows, integrations
- Strong accounting and owner statements
- Loyal, opinionated user community
Cons
- Interface feels dated compared with newer tools, dense screens, small hit-targets
- Learning curve is real, not a same-day setup, expect a week to be productive
- No 24/7 support, email-first, response times measured in hours not minutes
- Onboarding is largely self-serve, no dedicated implementation manager on lower plans
- Mobile app is limited, most workflows assume a desktop
- Guest messaging automation is functional but visibly older than Hostfully or Lodgify
Feature checklist
- All 4 OTAs 2-way sync (Airbnb, Booking, Vrbo, Expedia)
- Google Vacation Rentals integration
- Direct Expedia API partner (not resell)
- No-code direct-booking website
- Built-in payments
- Website builder included in every plan
- Automated guest messaging
- Task & cleaning management
- Dynamic pricing (native)
- Smart-lock integration
- Auto-approval rules for booking requests
- Digital guidebook / guest app
- Damage protection
- Open API
- 24/7 human support
- Dedicated onboarding specialist included
- Add-ons & upsells at checkout
- Automated guest registration & compliance
- Unified inbox across every channel
- Same-day setup, no consultant required
The review
OwnerRez rewards operators who want to bend a tool to fit their business. Channel sync is reliable across all four big OTAs, and there's more customization in the automations than most competitors expose.
Where it wins
Customization and accounting depth.
Where it doesn't
Speed-to-live, modern UX and mobile. The interface feels a generation behind, onboarding is largely self-serve, support is email-first with no 24/7 line, and the mobile app is thin. Hosts who just want a working setup this week will be happier with Lodgify.
Long-standing PMS and channel manager with deep customization and an active community.
Compare OwnerRez with…
Our Verdict: Lodgify Wins
After testing every top channel manager on features, reliability, value and support, one stands out.
- 01All-in-one, not a bolt-on
Two-way sync across Airbnb, Booking.com, Vrbo and Expedia, plus direct-booking site, payments and messaging.
- 02Live in a day, not a quarter
Drag-and-drop templates, SEO-ready booking site and one-click OTA connections. No developers needed.
- 034.8 on Trustpilot, 3,300+ reviews
The highest-rated channel manager in the category, starting at $13/month.
- 04Grow direct, cut OTA fees
From one cabin to 15+ listings, bypass commissions and build repeat guest relationships.
OwnerRez scores 8.3/10 in our 2026 vacation rental software rankings, placing #3 of 9. It is best for power users and customization, with pricing starting at $40/mo. Long-standing PMS and channel manager with deep customization and an active community.